FREQUENTLY ASKED QUESTIONS

The ATEL program provides telephone equipment to residents of the State of Rhode Island who have hearing, speech or neuromuscular (unable to dial or hold a receiver) impairments.

 


 

To receive equipment the person must:

    1. Be a permanent resident of Rhode Island
    2. Have a speech, hearing or neuromuscular impairment
    3. Have a single party telephone line
      (phone must be their place of residence, but does not have to be in their name.)

     


What are the requirements?

To apply, the person must fill out the application form.
In addition, a certificate of disability must be completed and signed by an authorized professional.

  1. Physician
  2. A qualified member of the Office of Rehabilitation Services
  3. A Speech Pathologist
  4. An Audiologist
  5. A qualified staff member of the Rhode Island School for the Deaf
    (only if applicant attends, or has attended the school).

 

 

How do I apply?

 

 



Because the equipment is loaned free of charge and many people apply, it is not possible to specify how long an applicant will have to wait for equipment. Devices are issued on a first come first served basis.

The average wait when the equipment is in stock is ten to twelve weeks, however wait time may be longer depending on the type of equipment needed and its availability.

 

How long does it take?


When the equipment becomes available, you will be sent an appointment letter. If the scheduled time and date is inconvenient for you to come to Providence, contact our office to reschedule. You must bring a photo identification such as a Drivers License, Student ID, Department of Elderly Affairs card, etc.
If you are unable to come in, a family member my come for you.


Please remember some form of Photo Identification is required.

How do I get the equipment?

Department of Human Services
ADAPTIVE TELEPHONE EQUIPMENT LOAN PROGRAM

State Seal
c/o Vocational Resources, Inc.
100 Houghton Street
Providence, Rhode Island 02904
(401) 276-0875 (voice)
(401) 861-6677 (TDD)

Where are we located?
 





 
Department of Human Services
ADAPTIVE TELEPHONE EQUIPMENT LOAN PROGRAM
c/o Vocational Resources, Inc.
100 Houghton Street
Providence, Rhode Island 02904